How do I send and read messages?

1. 1

   Step 1. Open Messages

   Select Messages in the menu on the left. On the Dashboard (the first page you see after you log in), you can also select View Now or Compose Message in the Messages box.

2. 2

   Step 2. Find a message

   The Messages page lists your conversations. Use the Search box, or the Read Status list to show only unread messages.

3. 3

   Step 3. Open a message

   Select the three dots under Action, then select View. A number next to Messages in the menu means you have unread messages.

4. 4

   Step 4. Read and reply

   Read the message. To reply, type in the Enter Message box and select Submit.

5. 5

   Step 5. Start a new message

   Select New Message in the upper-right corner of the Messages page.

6. 6

   Step 6. Write and send

   In the Compose Message window:

   • Subject: a few words about your message, for example: Question about parking
   • Message: your question or request

   Select Add to send. Check Messages regularly for responses; unread messages are shown by the notification count.
   

   Tip: For urgent matters, call your Property Management Team. Do not send passwords, card numbers, bank account numbers, or Social Security numbers in a message.

That’s it. You’re done.