Browse help topics
Credit Reporting
Build your credit by paying your rent on time.
How-to guides
Step-by-step instructions for completing a task.
Frequently asked questions
Short answers to common questions.
- What is credit reporting?
- Why can I not enroll in credit reporting?
- What is the difference between Premium and Basic?
- What is a tradeline?
- Who is Piñata?
- Why was I enrolled without signing up?
- Do Premium Credit Reporting members get more points?
- I’m not enrolled yet. Can I opt out ahead of time?
- Why was I charged for Credit Reporting, and can I get a refund?
- Will late or missed payments be reported?
- When will rent reporting begin?
- Does enrolling guarantee that my credit score will increase?
- What is back reporting?
- Why is my credit score not showing?
- Can I change from Basic to Premium?
- Can I change from Premium to Basic?
- What is included with Premium identity theft protection?