How do I sign up for credit reporting?
Credit Reporting is an optional paid service. It reports your on-time rent payments to the three major credit bureaus: Equifax, TransUnion, and Experian. This can help you build your credit history.
If you are already enrolled, the Credit Reporting page shows your plan, and you do not need to sign up.
Credit Reporting has a monthly fee. You can opt out at any time. See How do I stop credit reporting?
There are two plans. The price of each plan is shown on the screen before you sign up.
| Feature | Basic | Premium |
|---|---|---|
| Reports on-time rent to Equifax, TransUnion, and Experian | Yes | Yes |
| Credit score tracking | No | Yes |
| Reports up to 24 months of past rent payments | No | Yes |
| Identity theft protection (up to $1 million) | No | Yes |
| Bonus rewards with participating brands | No | Yes |
| Piñata Points for each successful rent payment | 10 per month | 60 per month |
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Step 1. Open Credit Reporting
Select Credit Reporting in the menu on the left.
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Step 2. Choose a plan
To choose Premium, select Get Started. To choose Basic, select the Basic Credit Reporting option link under the Get Started button.
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Step 3. Check your lease information
Check that your lease dates, name, date of birth, rent amount, address, unit, city, state, and ZIP code are correct. Then select Continue. Your lease must have at least 3 months (90 days) left to sign up.
Important: If any information is wrong, stop. Contact your Property Management Team to fix it before you sign up.
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Step 4. Choose how to pay for the plan
Step 4: Choose how to pay for the plan
Choose how you’d like to pay. The options you see may vary and can include:
- Monthly Subscription: a charge every month.
- One-Time Payment: one payment that covers the rest of your lease.
Check the price shown, select your preferred option, and select Continue.
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Step 5. Choose a payment method
Under Pay with, select a saved card, or select Add Card to enter a new one. If you add a card, select Save Payment Method when done.
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Step 6. Review and confirm
Check the plan, the amount, the date of the first charge, and your payment method. Read the Terms & Conditions. Select the checkbox, then select Confirm Enrollment & Pay. If a final window appears, check the details and confirm.
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Step 7. See your confirmation
The Credit Reporting page now shows your plan and when reporting starts. It can take about 30 to 60 days for your rent payments to appear on your credit report.
That’s it. You’re done.