How do I change my password?
Set a new password for the resident portal.
Before you start
You need to be logged in to the Prisma Resident Portal (website or app), and you need to know your current password.
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Step 1. Open your profile
Select your name in the top-right corner, then select Profile.
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Step 2. Choose Password
In the left panel under your name, select Password. The Password form appears.
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Step 3. Enter your passwords
Enter your current password, then your new password, then your new password again in Confirm Password. Select the eye icon in any box to show or hide what you typed.
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Step 4. Save
Select Password Save. The button stays grey until all three boxes are filled in.
That’s it. You’re done.