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What Is My Wallet?

Last updated October 2026

Your Prisma Wallet is a digital account that holds money for you inside your resident portal. On screen, it appears as My Wallet. You can find it on the Dashboard and under My Banking in the left-hand menu.

What you can do with My Wallet

  • See your balance. The My Wallet box shows how much money is in your wallet.
  • Add money. Move money from a linked bank account into your wallet.
  • Transfer money. Move money between your wallet and a linked bank account.
  • Pay rent. Choose My Wallet as your payment method when you make a payment.
  • Grow your money. If Cashbuilder is available to you, you can move your wallet balance into a Cashbuilder Savings Account to earn high interest . Select Add Account in the Grow with Cashbuilder box to get started.
  • Request a Prisma Debit Card. You can request your own Prisma debit card that is linked to your wallet, so you can spend your wallet balance directly. In the Debit Card section of My Banking, you can select Request For Physical Debit Card to ask for one. Once you have a card, you can use View Card Info to see your card details or Block & Replace if your card is lost or stolen.

← Back to My Banking

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