Why was my debit card purchase declined?
A purchase can be declined for several reasons, including:
- Not enough money in your available balance
- Your card is not activated or is locked
- The card details were entered incorrectly
- The store does not accept the card for that purchase
- A security review
Log in to the Prisma portal to check your card status and available balance. If you still need help, contact Prisma Support.
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