How do I pick up a package?

1. 1

   Step 1. Look for the number

   When a package arrives, a number appears next to Parcels in the menu. This is how many packages are waiting for you.

2. 2

   Step 2. Open Parcels

   Select Parcels in the menu on the left.

3. 3

   Step 3. Read the pickup note

   Each package shows the Name, Parcel, Note, and Added On date. Read the Note. It tells you where to pick up your package.

   If there is a file or photo attached, select it to see it.

4. 4

   Step 4. Search or filter

   Use the Search box to find a package. Use the Status list to show Not Received or Received packages. Select the round arrow (refresh) icon to update the list.

5. 5

   Step 5. Pick up your package

   Follow the note. Your package may be at the leasing office, front desk, package room, or another spot.

6. 6

   Step 6. Mark it received

   Only after you have the package in hand, select Mark Received. When asked, select OK to confirm, or Cancel to go back.

7. 7

   Step 7. See packages you already picked up

   In the Status list, choose Received.

That’s it. You’re done.