Why does my balance look wrong?
Your property adds the charges to your account. Only your property can change them. Prisma cannot change your balance. If something looks wrong, contact your Property Management Team. This includes rent, credits, late fees, utilities, and security deposits.
Did this answer your question?
Thank you for telling us.
Sorry this didn’t help. You can look through all help topics, try the search box at the top with different words, or send a message to your Property Management Team.