How can we help you?

Where can I see the status of my maintenance request?

3 steps · Last updated November 2026

You can see the status of your maintenance request in the Status column on the Maintenance page. A new request shows as OPEN. The same page also shows each request’s title, email, priority, closed date and the date you requested it.

  1. Step 1. Open Maintenance

    Select Maintenance in the menu on the left. A number badge next to it shows how many requests you have.

  2. Step 2. Check the Status column

    Find your request in the list and read the Status column. The Closed At column stays blank until the request is closed. To find a request faster, type in the Search box or use the Status and Priority filters at the top of the list.

  3. Step 3. View details and comments (optional)

    Select the three dots in the Action column, then select View. Scroll down to read the comments on your request. You can also select Upload Picture to add a photo, which is optional.

That’s it. You’re done.

← Back to Maintenance

Browse help topics