How do I pay rent from my bank account?

1. 1

   Step 1. Open Make Payment

   On the Dashboard (the first page you see after you log in), select Make a Payment. You can also select Make Payment in the menu on the left.

2. 2

   Step 2. Choose Bank Account

   Under Payment Type, select Bank Account.

3. 3

   Step 3. Enter your bank account information

   Type the holder name on the bank account in Account Holder’s Name.

   Type your Routing Number and Account Number. Then type each number again in the Confirm boxes.

   Tip: Your routing number (9 digits) and account number are printed along the bottom of your paper checks. Your bank can also give them to you.

4. 4

   Step 4. Choose the account type

   Select Checking or Savings.

5. 5

   Step 5. Check your billing address

   Make sure the address matches the address your bank has on file. Fix it if needed.

6. 6

   Step 6. Enter the amount

   In the Amount box, type how much you want to pay.

   Review the Payment Amount, Prisma Platform Fee, and Total Transaction Amount.

   Important: Your property may require you to pay the full amount. Check your property’s payment policy before you make a partial payment.

7. 7

   Step 7. Review and submit

   Check the amount and the bank account one more time.

   Select the checkbox to confirm the details are correct and to authorize the payment. Then select Submit.

   Important: Bank payments take a few business days. Keep enough money in your account until the payment is complete.

That’s it. You’re done.