How do I pay rent with a check?
You can pay with a paper check by taking a photo of the front and back.
Important: We recommend using the Prisma Resident Portal app for check deposits, on a desktop you must take the photos separately and transfer them to your computer first.
Note: Before you begin: have your filled-out check signed and a phone to capture a picture.
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Step 1. Open Make Payment
On the Dashboard (the first page you see after you log in), select Make a Payment. You can also select Make Payment in the menu on the left.
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Step 2. Choose Check Deposit
Under Payment Type, select Check Deposit.
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Step 3. Read the photo tips
A Check Deposit Guidelines window opens. For a good photo:
- Lay the check on a dark, solid surface (not white).
- Use good light with no glare.
- Make sure all four corners of the check are in the photo.
- Make sure all writing is clear and easy to read.
Select Got It.
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Step 4. Add a photo of the front of the check
Under Front of Check, select Upload Image. Take or choose a clear photo of the front of your check.
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Step 5. Sign the back and add a photo of it
Sign (endorse) the back of the check.
Under Back of Check, select Upload Image. Take or choose a clear photo of the back.
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Step 6. Choose the check type
Under Check Type, choose Personal check (from your own account) or Business check (from a business account).
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Step 7. Validate the information is correct
Under Check Amount, type the exact amount written on the check.
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Step 8. Review and finish
Select Next. Check everything on the next screen, then follow the prompts to finish your payment.
Important: Blurry, cut-off, or hard-to-read photos can cause your payment to fail. Keep your paper check in a safe place until the payment shows Completed in Payment History.
That’s it. You’re done.