Did my rent payment go through?

1. 1

   Step 1. Open Payment History

   Select Payment History in the menu on the left.

2. 2

   Step 2. Read your payment list

   Each payment may show:

   • Payment Date: when the payment was made
   • Amount, Prisma Platform Fee, and Total Payment Amount
   • Status: whether the payment is processing, completed, or failed
   • Payment Type and Last 4 Digits: how you paid
   • Auth Code and Name

   If you have no payments yet, you will see No Record Found.

3. 3

   Step 3. Search for a payment

   Type in the Search box at the top to find a payment. Select the round arrow (refresh) icon to show the newest information.

4. 4

   Step 4. See more details

   Select the three dots under Action next to a payment, then select View.

That’s it. You’re done.